Term and Conditions

Welcome to Bootopia Store! These Terms and Conditions outline the rules and regulations for using our website (www.bootopiastore.com) and purchasing our premium footwear products.

1. Our Store & Target Audience

Bootopia Store specializes in high-quality boots for fashion-conscious adults who appreciate both style and functionality. Our collection ranges from rugged combat boots to elegant knee-high designs, catering to customers who value durability, comfort, and contemporary design in their footwear.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Keep your password secure and notify us of any unauthorized use

2.2 Prohibited Conduct

You may not:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s operation or other users’ enjoyment
• Use any automated system to extract data from our website

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur. If you receive a product that substantially differs from its description, please contact us immediately.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

3.3 Hygiene Considerations

For health and hygiene reasons, certain products (particularly slippers) may have special return restrictions as outlined in our Returns Policy.

4. Orders and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).

4.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to correct pricing errors at any time.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

4.4 Shipping

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery, provided that:

• Items are unworn, in original condition with all tags attached
• Original packaging is included
• Proof of purchase is provided

Exceptions apply to slippers for hygiene reasons (defective or incorrect items may still be returned).

5.2 Return Process

To initiate a return:

1. Contact us at [email protected] within 15 days
2. Wait for return approval and instructions
3. Ship items to: Bootopia Store Returns, 2317 Roane Avenue, Bethesda, US 20014

5.3 Refunds

Refunds are processed within 7-10 business days after we receive your return. Original shipping fees and international customs duties/taxes are non-refundable.

6. Intellectual Property

All content on this website (images, text, logos, designs) is the property of Bootopia Store or its content suppliers and protected by international copyright laws. You may not use our intellectual property without our express written permission.

7. Limitation of Liability

Bootopia Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Inaccuracies in product descriptions or images
• Customs delays or additional fees imposed by your country

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by the laws of the United States, specifically the state of Maryland, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms or any other matter, please contact us at:

Bootopia Store
2317 Roane Avenue
Bethesda, US 20014
Email: [email protected]